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Best Practices in Brazilian Companies

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dc.contributor.author Machado, Catia dos Reis en_US
dc.contributor.author França de Abreu, Aline en_US
dc.contributor.author Agrasso Neto, Manoel en_US
dc.date.accessioned 2014-09-05T22:59:11Z
dc.date.available 2014-09-05T22:59:11Z
dc.date.issued 2013 en_US
dc.identifier.citation Journal of Technology Management & Innovation 8: 2013, Special Issue ALTEC: Social and Sustainable Project, Knowledge and Innovation Management, p. 79-91 en_US
dc.identifier.other e0718-2724 es_CL
dc.identifier.other es_CL
dc.identifier.uri http://repositorio.uahurtado.cl/handle/11242/2272
dc.description.abstract Competitive intelligence (CI) is a systematic and ethical collection, analysis, dissemination and management of information about the external environment that may affect the plans, decisions and operations of the organization. Knowledge management (KM) can be seen as a tool to promote organizational knowledge through the use of activities designed to identify, create, store, share and use knowledge. Companies face a challenge in the era of knowledge, it is the extraction and management of knowledge produced by people in the organization. CI and KM combined generates organizational intelligence. The exploratory study, based on literature and multicase study, we sought to identify best practices in processes of CI and KM in Brazilian companies. We identified practices related to the CI design process, the stages of the CI, the use of networks, and knowledge management. We also identified, points of attention on the internal/external organizational environment en_US
dc.language.iso eng en_US
dc.publisher Universidad Alberto Hurtado. Facultad de Economía y Negocios es_CL
dc.rights Attribution 3.0 Unported
dc.rights.uri http://creativecommons.org/licenses/by/3.0/
dc.subject Competitive intelligence en_US
dc.subject Knowledge management en_US
dc.subject Organizational intelligence en_US
dc.subject Brazilian companies en_US
dc.title Best Practices in Brazilian Companies en_US
dc.type Artículo es_CL


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