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dc.contributor.authorCruz, Silviaen_US
dc.contributor.authorPaulino, S�niaen_US
dc.date.accessioned2014-09-05T22:59:08Z
dc.date.available2014-09-05T22:59:08Z
dc.date.issued2013en_US
dc.identifier.citationJournal of Technology Management & Innovation 8: 2013, Special Issue ALTEC: Social and Sustainable Project, Knowledge and Innovation Management, p. 285-287en_US
dc.identifier.othere0718-2724es_CL
dc.identifier.other1152-2540-78-PB.pdfes_CL
dc.identifier.urihttp://repositorio.uahurtado.cl/handle/11242/2265
dc.description.abstractThis paper analyzes innovation in public services with emphasis on the application of evaluation indicators. It considers the clean development mechanism (CDM) projects developed in the Bandeirantes and São João landfills, both located in the city of São Paulo, Brazil. There are two methodological procedures. First, the analysis is based on a multi-agent innovation approach. Second, there is an adaptation of the social carbon methodology (SCM) constructing indicators to assess the social and environmental outcome of landfill CDM projects in order to identify opportunities for innovations in services related to the solid waste sector. The application of the multi-agent model for innovation in public services in the solid waste sector makes it possible to bring together the political actors, service organizations and consumers / users. Equally pertinent is the adaptation of the application of SCM, defining indicators to understand the particularities of the service in the context researched, with regard to seeking opportunities for building new ways to solve specific problems through new institutional and organizational arrangements, involving municipal governments, utility companies, communities surrounding the landfills, collectors of recyclable materials, organized bodies of civil society; and with regard to establishing parameters to guide the objectives of innovation in the public sector.en_US
dc.language.isoengen_US
dc.publisherUniversidad Alberto Hurtado. Facultad de Economía y Negocioses_CL
dc.rightsAttribution 3.0 Unported
dc.rights.urihttp://creativecommons.org/licenses/by/3.0/
dc.subjectClean development mechanismen_US
dc.subjectService innovationen_US
dc.subjectUrban solid waste sectoren_US
dc.subjectSustainability evaluation indicatorsen_US
dc.titlePublic Service Innovation and Evaluation Indicatorsen_US
dc.typeArtículoes_CL


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Attribution 3.0 Unported
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