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dc.contributor.authorMachado, Catia dos Reisen_US
dc.contributor.authorFrança de Abreu, Alineen_US
dc.contributor.authorAgrasso Neto, Manoelen_US
dc.date.accessioned2014-09-05T22:59:11Z
dc.date.available2014-09-05T22:59:11Z
dc.date.issued2013en_US
dc.identifier.citationJournal of Technology Management & Innovation 8: 2013, Special Issue ALTEC: Social and Sustainable Project, Knowledge and Innovation Management, p. 79-91en_US
dc.identifier.othere0718-2724es_CL
dc.identifier.otheres_CL
dc.identifier.urihttp://repositorio.uahurtado.cl/handle/11242/2272
dc.description.abstractCompetitive intelligence (CI) is a systematic and ethical collection, analysis, dissemination and management of information about the external environment that may affect the plans, decisions and operations of the organization. Knowledge management (KM) can be seen as a tool to promote organizational knowledge through the use of activities designed to identify, create, store, share and use knowledge. Companies face a challenge in the era of knowledge, it is the extraction and management of knowledge produced by people in the organization. CI and KM combined generates organizational intelligence. The exploratory study, based on literature and multicase study, we sought to identify best practices in processes of CI and KM in Brazilian companies. We identified practices related to the CI design process, the stages of the CI, the use of networks, and knowledge management. We also identified, points of attention on the internal/external organizational environmenten_US
dc.language.isoengen_US
dc.publisherUniversidad Alberto Hurtado. Facultad de Economía y Negocioses_CL
dc.rightsAttribution 3.0 Unported
dc.rights.urihttp://creativecommons.org/licenses/by/3.0/
dc.subjectCompetitive intelligenceen_US
dc.subjectKnowledge managementen_US
dc.subjectOrganizational intelligenceen_US
dc.subjectBrazilian companiesen_US
dc.titleBest Practices in Brazilian Companiesen_US
dc.typeArtículoes_CL


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Attribution 3.0 Unported
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